observation
Don’t hang your need for innovation on the false hope of serendipity
In a recent survey of senior executives, 91% say that innovation is very important or highly important to the success of the organization. At the…
Podcast: How To Uncover Emerging Trends And Weak Signals
During a recent press interview, I was asked by a reporter for my view on what the next “hot” thing will be. A question that…
Killer Innovations CD – Almost here !!
With the encouragement of the listeners of the podcast, I’ve been working on creating a CD that you can share with your friends, managers, team…
Podcast: Observation Skills
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Segment 1: Using observation to find the unspoken needs and wants of customers
Simple approach – Use feedback from customers (complaints, emails,…







