observation

Don’t hang your need for innovation on the false hope of serendipity

Don’t hang your need for innovation on the false hope of serendipity

September 19, 2011 7:55 am

In a recent survey of senior executives, 91% say that innovation is very important or highly important to the success of the organization.  At the…

Podcast: How To Uncover Emerging Trends And Weak Signals

Podcast: How To Uncover Emerging Trends And Weak Signals

March 15, 2009 11:26 pm

During a recent press interview, I was asked by a reporter for my view on what the next “hot” thing will be.  A question that…

Killer Innovations CD – Almost here !!

Killer Innovations CD – Almost here !!

October 21, 2008 11:59 pm

With the encouragement of the listeners of the podcast, I’ve been working on creating a CD that you can share with your friends, managers, team…

Podcast: Observation Skills

Podcast: Observation Skills

June 1, 2008 10:34 pm

Subscribe on iTunes
Segment 1: Using observation to find the unspoken needs and wants of customers

Simple approach – Use feedback from customers (complaints, emails,…