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What Is Your Creative Inspiration?

I really enjoy getting behind this microphone. It is my personal creative outlet that is separate from the day job. What was it that got me to start back in 2005? Like all things, I got inspired. My inspiration was when my mentor, Bob Davis, lent me my first self-help set of cassette tapes created [

creative

What is Your Creative Inspiration?

I really enjoy getting behind this microphone. It is my personal creative outlet that is separate from the day job. What was it that got me to start back in 2005? Like all things, I got inspired. My inspiration was when my mentor, Bob Davis, lent me my first self-help

What is Your Creative Inspiration?

Changing customers

At HP, we have an Executive Briefing Center; where our large corporate clients come to be briefed about the latest technologies and products that are either in development or about to hit the market. Now, technically this service is for them. We are offering them information and opportunities to sta

Changing customers

Should You Use a Data-Driven Approach to Innovation?

The inspiration for innovation takes all forms. For some its music. For others its art. And for others its data. When I was CTO, Mark Hurd, the CEO at HP at the time, had a quote that was ingrained into everything the executive team did. The expectation was that as an executive you knew “your […]

Data-Driven Approach to Innovation

Should You Use A Data Driven Approach

The inspiration for innovation takes all forms. For some its music. For others its art. And for others its data. When I was CTO, Mark Hurd, the CEO at HP at the time, had a quote that was ingrained into everything the executive team did. “If you stare at the

Should You Use A Data Driven Approach

Decide to Keep or Push Out Customers

We tend to assume that any customer is a good customer. However, if you find that you’re working like crazy and have a solid and reliable customer base, but you’re still not making the profits you expected, then ask the Killer Question, Who do I not want to use my product? Do you remember back […]

Decide to Keep or Push Out Customers

What They Could Become

Great leaders – in business, government or society, know that when it comes to others, there is always more than meets the eye. Earl Nightingale once shared a story that reminds us to look beyond what we think is obvious. It seems that the NBC orchestra was about to be formed, David Sarnoff, chairma

World-class Innovators

What They Could Become

Great leaders - in business, government or society, know that when it comes to others, there is always more than meets the eye. Earl Nightingale once shared a story that reminds us to look beyond what we think is obvious. It seems that the NBC orchestra was about to be

What They Could Become

What customers are saying and thinking about you

A few years ago, a passenger complaint letter to Virgin Atlantic circulated around the web. It was very long, fully illustrated with photos, clearly somewhat tongue-in-cheek, and very funny, but it made a few good points about the bad food and surly service this particular passenger had experienced.

customers

Want To Innovate? Just Do It!

Any writer, syndicated cartoonist, innovator or perhaps a podcast host; sooner or later will run into what some would call writers’ block. They find themselves drawing a blank. They have a deadline rapidly approaching and they find themselves with nothing — not a single good idea. Writers Block It h

creative muscle