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Understand The Needs Wants and Fears of Your Customers
All your work, all your ideas, all your devotion and sacrifice mean nothing if you’re not confident of whom you are doing it for or why. In order to succeed—whether you are developing a new product, service, or process—you must understand the needs, wants, and sometimes fears of the person you are t
Not Understanding Who Your Customers Are
A couple of years ago my kids gave my ninety-three-year-old grandma a digital picture frame for Christmas. It contained several hundred photos that they had painstakingly selected, organized, and then downloaded onto it. Every minute or so a new image of the kids living their lives would appear; exa
Why You Need an Innovation System
So, what happens if you don’t use an innovation system like FIRE to innovate and execute the strongest ideas? One of the biggest dangers of not having a way to identify and execute the best ideas is that weak ideas get selected and the results are disappointing. When this happens, management loses c
Constraint Based Innovation
One of the keys I’ve found to successful execution is constraint based innovation. It is exactly what it sounds like. When I’m in the execution phase of the innovation process and assigning teams to various ideas, I’ll ask them, “How long will it take for you to create the product?” Whatever answer
How To Use A Stage Gate Funding Model To Create Your Innovation
My motto throughout my career has been “Ideas without execution are a hobby, and I’m not in the hobby business.” Execution is a risk; it requires commitment, money, and manpower; but there’s no point going through the process of ideation if you’re not going to do anything with the end result. In the
Pitch Your Best Idea
The next stage is to consider how these ideas might be implemented by your organization. Step one is to think about how to pitch your best idea. Look at the top ideas and say to yourself as the leader, “These are great ideas—how can we execute them?” The following questions will help you get to […]
Idea Ranking
Once you’ve generated your ideas the next step is idea ranking to determine the potential to become innovations. So, how do you decide which ideas to work on? The typical innovation process leaves that decision to the senior-level managers, which seems like a logical choice. They’re senior, so they
Cell phones and the value chain
Your customers will change the way they use your products in ways you don’t currently anticipate. Do you remember when you got your first cell phone? I was living in Chicago when the city was selected for the first FCC trial of a cell-phone network in 1984, and I jumped at the chance to try […]
Six Practices of Successful Innovators
Innovations surround us. Things we enjoy and rely on everyday are thanks to successful innovators. These are people who had an idea and, through hard work and creativity, turned it into an amazing innovation. In what ways did these people think differently? What practices made them successful? Ma
What Products Could I Create Out of Unused Assets
I’m an innovation guy. It may not say so on my business card, but that’s what I do. I encourage people, whether inside HP or in my meetings with customers around the world, to accept that they and their product are going to have to change. No matter
