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What will future customers’ buying criteria be

A big part of any business is being aware of, and responding to, the life cycles of the industry and its customers. Some of these are easy to see; you only need a cursory understanding of the effect of OPEC on gas prices in the early ’70s to understand why

What will future customers’ buying criteria be
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Who will not buy my product because they feel something is objectionable about it

Have you ever purchased a product that others hated? Or what about the opposite .. .have you ever seen others using a product or service that you absolutely despised? The flipside to any positive emotional connection is a negative one. If you are producing a product or service that is inspiring

Who will not buy my product because they feel something is objectionable about it
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What Industries Are Analogous To Ours

No matter what business we are in, we are all fighting essentially the same fight—designing a product that a customer will prefer over that of our competitor. To do this, we need to constantly be aware of how our business environment is evolving, how our customers are changing, and

What Industries Are Analogous To Ours
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How Can I Take Advantage Of Emerging Trends And Fads

“Weak signals” are the equivalent of a canary in a coal mine. They are the unspoken needs and wants of your customers, and they are also the arrows pointing to what your customers are going to need and want in the future.

How Can I Take Advantage Of Emerging Trends And Fads
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What Customer Segments Will Emerge In 5 Years

With any radical idea you will see the corporate antibodies come out of the woodwork, giving all the standard reasons why the idea will “never happen.” Remember, the fundamental assumption of the corporate antibody is that the future will be the same as today. Your customers are going to change.

What Customer Segments Will Emerge In 5 Years
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Be Willing To Be Weird

Below is the video and transcript for my commencement speech at ITU last month. The topic of the speech was on the entanglement of fear, failure and conformity. To be successful, we all must be willing to be weird. Be different. Use our creativity to win in the emerging creative economy. Note: The f

Be Willing To Be Weird
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Innovation by Design: When Bad Designs Lead To Failed Innovations

Innovation is a process. It’s not just an idea that turns into a revolutionary product and changes the world. It takes work, trial and error, and most of all, design. Design can be the difference between a product, service, or experience that alters the way people live, and something that is forgott

Innovation by Design: When Bad Designs Lead To Failed Innovations
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3 Businesses Creating Killer Innovations By Design

Creating solutions for problems is innovation at its core. However, as Einstein said, these solutions require thinking on a different level or in a different way. Sometimes this “different level” is referred to as “thinking outside of the box.” Unfortunately, this gives people the misconception that

3 Businesses Creating Killer Innovations By Design
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Ingenuity in Action: 3 Companies That Inspire Us to Think Outside the Box

Businesses do not become leaders of their industry by sticking to the norm. In order to climb to the top, it takes a little (or even a lot) of creativity and ingenuity. It requires businesses to think outside of the box. Let’s take a look at three companies that have done just that.      1. […]

Ingenuity in Action: 3 Companies That Inspire Us to Think Outside the Box
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8 Bad Habits That Impact Your Creativity

Learning to think creatively is a critical part of creating change within your industry that could go on to change the world. If you’ve been chugging along using the same routine you’ve always used and stumbling past opportunities to be creative, make sure that you aren’t engaging in these eight bad

8 Bad Habits That Impact Your Creativity