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Innovate with Fresh Eyes

I’ve been in the innovation game for more than 30 years. Hard to believe. With that many years comes loads of experience but also some downsides. As with most things, when you’ve done something for a long time, you tend to fall into a pattern - a rut.

Innovate with Fresh Eyes
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What Products Could I Create Out of Unused Assets

I’m an innovation guy. It may not say so on my business card, but that’s what I do.   I encourage people, whether inside HP or in my meetings with customers around the world, to accept that they and their product are going to have to change.   No matter

What Products Could I Create Out of Unused Assets
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What product or service to stay ahead

On October 4, 1957, Russia launched a beach-ball-sized satellite named Sputnik, which orbited the Earth in just over ninety-six minutes. The previous frontrunner in the space race, the United States, was now the runner up. Our only competitor had trounced us, seemingly out of nowhere. A month later the Russians

What product or service to stay ahead
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Who is passionate about my product

I’ve never shopped at the online craft marketplace Etsy.com or even any of its competitors. Not an area of interest for me as I’m not often in the market for hand-knitted iPod cozies, customized guitar cables, or the like. As for my wife and daughters – they are

Who is passionate about my product
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What is surprisingly inconvenient about my product

What is surprisingly inconvenient about my product? The designers and engineers who work at HP face many challenges in getting their ideas signed off on.   It’s a long process from an idea to a finished prototype.   Before any product can hit the market, it faces one final test.   I

What is surprisingly inconvenient about my product
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How Can My Product Change in 5 Years

Do you sell atoms or bytes? Do you think that your answer could change over the next five years? Think about Amazon and the Kindle.   Jeff Bezos asked, What is my role going to be if the nature of books changes? He realized that to stay relevant and necessary his

How Can My Product Change in 5 Years
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Where do we perform research and development

Where do we perform product research and development? Where else could this be done? What is your organization’s philosophy about design and development? Do you keep everything in-house, or do you outsource as needed? There are two schools of thoughts on this.   By keeping the design process in-house, a

Where do we perform research and development
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In What Order Do You Do the R and D Process

In the traditional R&D process, the product is developed and then handed off to the design team to “wrap” it and make it look pretty. The drawback is that this approach is out of date; in the last ten years consumers have become much more design-savvy.   Consumers want

In What Order Do You Do the R and D Process
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What emotional psychological or status benefit could people derive from my product

What emotional, psychological, or status benefits could people derive from using my product? Do you have diamonds stashed away that you reckon you can sell if times ever get tough? Say, a family heirloom, or an engagement ring from a failed marriage? Perhaps you know how much the diamond was

What emotional psychological or status benefit could people derive from my product
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What is the process used by my customer to discover my product

Do you have a digital twin? The concept first formed on consumer sites like Yelp, but it’s becoming a catchphrase in marketing and sales. The idea is that dedicated users of sites like Yelp eventually notice that there are other users whose tastes, interests, and “favorites” match their own.

What is the process used by my customer to discover my product