Reverse Mentoring

Hanging out with staff and interns that are younger than your own children is a real eye-opener.  You quickly realize that you are so far out of the loop – you can't even see the loop.  The challenge is how to you get yourself back into the loop without looking like a creepy old guy trying the re-live your childhood or worse – going through your midlife crisis by “hanging out”.

Reverse Mentoring

In my case, I have three summer interns who are quite diverse in their backgrounds and degrees.  One is an industrial/graphic designer, another a business major and the the third is a computer science major.  One is from outside the US, the others come from each coast.  Now that's what I call diversity!

My goal with interns is to not only give them experience, skills and mentoring that they will find beneficial as they get ready to launch their careers — but to also learn from them.  It's what I call “reverse mentoring”.

As part of the normal mentoring process, we expose them to a diverse range of projects and tasks so they can experience the innovation process up close and personal.  In one case, we actually send the interns out to do in-home ethnographic studies (observing customers in their home).  What we have found is that interns will observe/identify opportunities that the core team will miss.

It's through these observations and debriefs where the interns reverse mentor the team.  The insights can sometime be quite shocking and if your willing to put your ego on the shelf, could lead to killer ideas.

Are you searching out your own form of reverse mentoring?  It could be something as simple as asking your kids and their friends for feedback on your product/service/idea.   Be ready as they will be brutally honest.  For me, my three kids (and now their spouses) are great reverse mentors.  If you don't have kids, borrow some!!

In my case, I chose to fully immerse myself by hosting two of the interns at my California house (Michelle is in Virginia volunteering as a nurse at a kids summer camp).  What better way to mentor and observe this age demographic but to have them with you 24×7.  Some people are now referring to the house as the Intern Frat House.  So far, the experience has been great (7 weeks to go).  The discussions have ranged from technology, innovation, careers, life goals to current events.

The one thing I could do without is the constant reminder of my age …..

 

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4 thoughts on “Reverse Mentoring

  1. Phil, definitely a brave thing to do–hosting multiple 20 year olds at your own house! 😉 But it sounds like a great experience and that you really appreciate their insight.

  2. I’m glad you’re finding so much value in learning from your intern students!
    As an intern in Canada right now, I’ve also heard similar mentions of the types of insights and perspectives we’re able to bring to the business. I can say that the experience has been phenomenal and we enjoy every bit of it just as much.

  3. I think its awesome that you are taking ideas and learning from your interns. I am sure they are learning a lot from you. Internships are always more valuable when interns are given actual responsibility and don’t just do menial tasks.

  4. I’m 26, and I worry about what you say. Being on the tail beginning of Gen Y is becoming nerve racking for me. I start to look at things like Second Life and realize that if I was 10 years younger that I’d be on this all night like I did with Warcraft 2; but it’s not possible with my time now. I’m trying to figure out why I always thought I was so busy in high school ;->.

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